Hear loss after wax removal by doctor.?

I Had normal hearing when I met my PCP for result of my HDL/LDL test. He checked my nose, eyes, and ears and saw a build up of wax in my right ear. he asked if wanted it removel, so I said sure ( as a preventive measure). He used a device with a wire loop on the end. As it turned out the removeal irritate the ear c so much that he said it "closed up" he gave ne a steroid and antibiotic drops to use for 7 day and still my I have about 10% hearing and sounds like I am using an ear plug in that ear. I also have been using an OTC wax removal in that ear for the last 2 day and nothing is comming out. Is my ear drum damaged? what happened?